We strongly believe in our products and want every LNDR customer to be satisfied.
We offer the following for those times where you’re not completely satisfied with your goods:
Return the product(s) for a full refund or exchange of the purchase price within 28 days of receipt.
If you wish to return or exchange your items, please go to our dedicated returns portal LNDR Returns.
If you would like to exchange your product(s), you will be able to do so within 14 days of receipt of your order.
If you are returning your parcel from outside the UK or EU, you will be responsible for the cost and shipment of the returned goods. LNDR recommend you use a tracked delivery service and ensure you have proof of your despatch. We shall not be held responsible for non-delivery of returned goods.
Address all returns and exchanges to:
31A CORSHAM ST
Refunds are only applicable to cost of product: original shipping fees will not be refunded.
LNDR does not accept responsibility for any item lost on return. Customs duties and sales taxes are non-refundable through LNDR.
All item(s) must be returned within the 28 days of receipt. All items must come back in original and re-saleable condition, i.e. not be worn, altered or washed, with no stains, markings, pulls or snags, and must have all original LNDR tags attached.
Following an inspection, please allow up to 28 business days for us to process your exchange or refund. Please keep in mind, it can take up to 10 business days for the funds to appear in your bank account.
Refund requests on purchases made via third-party affiliates must be directed to the appropriate retailer.